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FAQs

Frequently asked questions

Why is the "Self-Disinfecting Antiviral Air Filter" more expensive than the commercially available filter?


Our filter is made of mask material, which is lighter, thinner and more breathable. It is longer-lasting, harmless to human contact, and the surface is coated with high-tech nano-specific coatings. Our filter has met the strict requirements set for the particle size, spacing, density and air permeability of coating technology and passed SGS antibacterial of 99% in both America, Taiwan and China. It is the only filter on market that has passed ISO antiviral effect of 99% and therefore, the cost is relatively high. However, in order to reduce the risk of infection, it’s very worthwhile.




What are the differences between products labelled "anti-bacterial" and "anti-viral" on the market?


Bacteria have particle sizes of around 250 nanometres, whereas viruses have particle sizes of 50 nanometres or less, so anti-bacterial products are ineffective against viruses, which are typically what cause human infections.




Children are frequently ill; they catch colds and allergies, whereas the elderly have weaker immune systems. Can the air filter help with this?


90% of our time is spent indoors, such as in schools, offices, and public transportation. As a result of this extended "group life," bacteria and viruses have more frequent contact with our skin, hair, and clothing. When we bring them home, they mix with a plethora of allergens, bacteria, and viruses, all of which are major causes of "group infection.” Hence, by utilising this filter, the immune system of these vulnerable age groups will undoubtedly improve. Additionally, this product filters pollen grains and dust particles too.




Because viruses evolve so quickly, a vaccine from last year may not protect you from viruses this year. Does this imply that the air filter's effectiveness will deteriorate over time?


The vaccine uses a gene sequence to produce antibodies after the virus has entered the human body. The air filter uses a "contact kill" method that tears the cell membrane of the bacteria or the protein membrane of the viruses, causing it to die, all of which is done outside of human body. So, no matter how fast the bacteria or viruses mutate, they will still be killed by the air filter.




I have installed the air filter in my home, office and factory, how often do I need to replace them?


For homes, the filter can last up to 6 months except for the kitchen, it should be replaced every 1.5 months. For offices, the filter should be replaced every 3 months. For factories, the filter should be replaced every 1.5 months due to many sources of pollution. It is recommended to check the filters on your own, if too much dust has accumulated on the surface of the filter, the antiviral efficiency decreases as the microbes are not in-contact with the filter.




Is it necessary to improve filtration in places that are regularly disinfected?


Bacteria and viruses multiply every 25 minutes, so even if a carrier enters the site, the virus will spread in the form of aerosols in the air that circulate through the air conditioning system. Our air filter offers the ideal protection for consumers.




Can the air filter be used again after it has been washed?


The "Self-Disinfecting Antiviral Air Filter" is a high-precision piece of equipment. The surface of the air filter is coated with a high-tech nano-specific coating that must meet strict particle size, spacing, and density requirements in order to achieve a 99% anti-viral and anti-bacterial effect. The structure of the surface coating will be destroyed after washing and scrubbing.




Can the air filter remove chemicals such as Formaldehyde?


Yes, the air filter can remove some PM2.5 and chemical substances, but this is not one of the filter's strengths. To remove chemical substances more effectively, activated carbon filters are recommended.




Is it true that HEPA filters are the most effective type of filter?


Although medical grade HEPA filters can filter more substances, making them the most expensive on the market, they cannot kill bacteria and viruses. The smaller the holes in the filter, or the larger the number of layers of the filter, the more it can filter, but it will also affect the air flow rate and increase the compressor's workload. For example, normal masks have 3 layers, while N95 is more difficult to breathe normally, so HEPA filters are not used everywhere.

"Self-Disinfecting Antiviral Air Filter" is not only cheap, it has a good value and is easy to install, making it the best antiviral protection for ordinary households and business locations.




We usually wear a mask when we are out to prevent infection, but we can’t wear them at home while eating, showering or sleeping. So how can we protect our family?


The lesser the amount of virus in the air, the lower the risk of infection, so it is recommended to “wear a mask when you’re out” and “use a filter when you’re in”. Both external and internal protection is the best protection for you and your family.




Our office building uses central air-conditioning system, can we install the air filter?


Except for a few of window-type air conditioners, the air filter works best with most of the air conditioning that uses indoor air circulation. The antiviral effect is harmless, colourless and odourless. The filter works with central air conditioners.




Our medical universities, classrooms and affiliated nursing centres are the most contaminated places in-need of disinfection. Where should the air filter be installed to achieve the most effective results.


The air filter can be installed in medical institutions (especially operating rooms, negative pressure wards, neonatal care units, diagnosis and treatment rooms and crowd gathering spaces), long-term care institutions, kindergartens, schools, restaurants, conference rooms, KTV, office buildings, public transportations, shopping malls, gyms, indoor gathering places and quarantine hotels… etc.




Which machines can the air filter be installed on? What is the best way to install it?


The air filter is capable of delivering long-term antiviral effects with various types of air conditioners (central, split, window type), air purifiers, dehumidifiers and automotive air filters. The installation can be completed within 2 minutes, the air filter only needs to cover 70% of the original filter and will be upgraded to an antiviral air conditioner.




There are many ways to disinfect indoors, which is the least harmful and most effective?


Alcohol, UV, Ozone or Hypochlorous Acid Water all can kill the virus chemically in a short time, but it has its dangers. Only the " Self-Disinfecting Antiviral Air Filter" can achieve long-lasting, harmless, physical disinfection effects. See the comparison chart for details. This product has been insured with a product liability insurance of 10 million NT / 360k USD / 479K SGD.




Why is Murine Coronavirus used in evaluating the anti-viral efficacy?


There is currently no consensus internationally for the reference test organisms used for supporting claims against SARS-CoV-2. Human coronavirus 229E has been most recommended by many international agencies. However, because of the lower yield of human coronavirus 229E in the laboratory setting, it may be challenging to obtain adequate viral titer for control carriers. For such scenarios, murine coronavirus could be used as a surrogate, as viral titers tend to be higher than 229E.